A jury has ordered Aetna to pay more than $25 million to the family of an Oklahoma woman who died after the insurance company refused to cover a type of radiation therapy.
Jurors found that Aetna doctors didn't spend enough time reviewing Orrana Cunningham's case before denying her coverage for proton beam therapy in 2014, The Oklahoman reported.
The jury ruled that Aetna 'recklessly' disregarded its duty to deal fairly and in good faith with Orrana, who had a rare type of head and neck cancer.
The payment, which was awarded to her estate and her husband, Ron Cunningham, is believed to be among the largest in a single 'bad faith' insurance case.
In 2013, Orrana started experiencing pain in her face, according to a
GoFundMe page set up by her husband.
She was first diagnosed with a strained muscle and pulled tendon in her left jaw but, after six months, her pain worsened.
Two of Orrana's lymph nodes then began to swell on the left side of her neck. Her general physician prescribed her antibiotics, but the swelling didn't subside.
In September 2014, she visited an Ear, Nose and Throat doctor who performed CAT scans and a biopsy on one of the lymph nodes.
In November, Orrana received a diagnosis of stage IV nasopharyngeal cancer (NPC) near her brain stem.
This rare cancer occurs when malignant cells form in the tissues of the nasopharynx, which is the upper part of the throat behind the nose
an Aetna doctor denied coverage for the therapy in 2014, deeming it experimental. Two other in-house doctors reviewed and upheld the decision.
The Cunninghams appealed several times but Aetna denied every request.
Doug Terry, the family's attorney alleged that Aetna denied coverage for financial reasons and that its doctors were unqualified, overworked and biased when making decisions.
Court records show that one doctor complained to the insurer about having to review more than 80 cases a day.
The couple mortgaged their home in Meeker and started a GoFundMe to help raise money for the $92,000 cost of treatment. They raised nearly $18,000.
Orrana passed away in May 2015 at age 54 after a virus spread to her brain.